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The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations.
Therefore, you will benefit from all EU rights applying to packages. The ship operator being RCL Cruises Ltd or Celebrity Cruises Inc., as advised at the time of booking or in any confirmation invoice, will be fully responsible for the proper performance of the package as a whole.
Additionally, as required by law, RCL Cruises Ltd and Celebrity Cruises Inc. have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes/they become insolvent.
Key rights under the Package Travel and Linked Travel Arrangements Regulations are available below:
RCL Cruises Ltd t/a Royal Caribbean, Celebrity Cruises and Azamara Club Cruises, Celebrity Cruises Inc. and Royal Caribbean Cruises Inc. t/a Royal Caribbean and Azamara Club Cruises have taken out insolvency protection with the following entities listed below:.
UK & Republic of Ireland Guests - Cruise Only:
The Association of British Travel Agents
30 Park Street, London SE1 9EQ
Tel: 020 3117 0500
UK Guests - Fly Cruise Holidays:
The Civil Aviation Authority
45-59 Kingsway, London WC2B 6TE
Tel: 01293 567171
Republic of Ireland Guests:
Commission for Aviation Regulation Ireland
Dublin 2 D02 W773
Tel: +353-(0) 1-6611700,
Travellers may contact this entity or, where applicable, the competent authority if services are denied because of RCL Cruises Ltd t/a Royal Caribbean, Celebrity Cruises and Azamara Club Cruises, Celebrity Cruises Inc. or Royal Caribbean Cruises Ltd t/a Royal Caribbean and Azamara Club Cruises insolvency. See your confirmation invoice for details of the applicable party.
Directive (EU) 2015/2302 as transposed into UK national law / Irish national law
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