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Here are some helpful FAQs relating to the Celebrity MoveUp upgrade programme.
The offer amount is per person for the entire duration of the cruise. Offers are based on two occupants per stateroom - only the first and second guest will be charged.
The upgrade does not include any additional promotions. However, you get to keep whichever promotions you already have.
Each offer is considered individually, Celebrity Cruises® cannot guarantee that all reservations traveling together will be upgraded. Under the circumstance that all reservations are upgraded, Celebrity Cruises® cannot guarantee that all the upgraded cabins will be close together.
No, once your bid is accepted, your card will be charged immediately and the upgrade amount paid is final and non-refundable.
You get to keep the promotions you already have. However, no additional promotions will be added to your reservation.
No, your cabin location and attributes will depend on availability. Celebrity cannot guarantee a specific cabin number assignment within the upgraded category.
If your reservation includes multiple guests (between 2 and 5 passengers), the offer amount submitted will be per guest but only for the first and second guest on the reservation.
You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted by Celebrity Cruises® and provided your credit card has not been charged.
Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure.
No, if you have two cabins you will need to submit two separate bids and they will be considered independently. Celebrity Cruises® cannot guarantee that both reservations will be upgraded. In the case that one of the reservations gets upgraded, you cannot move the other guests into the upgraded cabin. All reservations cancelled within the penalty period will be subject to cancellation fees.
You will be charged based on double occupancy.
To receive an email invitation to bid on a stateroom upgrade guest must be opted-in to Celebrity Marketing e-mails. To opt-in, to receive emails guests can sign up on our website, opt-in through the online check in process or within My Reservations section of website.
Yes, by upgrading to a higher stateroom category, each guest in the booking may be subject to a higher gratuity amount. The Offer Amount does not include the higher gratuity. If the Offer is accepted, the difference between the original and upgraded stateroom gratuities (if applicable) will be automatically applied to all guests (the "Additional Charges").
Your Captain's Club points will be calculated on your original stateroom category, not the upgraded option.
View Move Up terms and conditions
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