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You've chosen your destination. You've made your reservations. Now it's time to have fun deciding on the final details and planning your days. In this section, you'll find information to help your preparations go smoothly, from packing to planning a special event on board to making arrangements for your return home. We're looking forward to providing you with an exceptional cruise experience.
The number of casual, informal and formal nights on the cruise will vary by cruise duration As a guide on a standard 7 night cruise there are 3 casual, 2 informal and 2 formal nights. There will be a maximum of 3 formal nights on cruises of longer duration.
For evening wear allow for:
Casual - sports shirt and trousers for men, trousers and top or skirt and blouse for women
Informal - dress or trouser suit for women; jacket, shirt and tie for men
Formal - cocktail or evening dress for women; suit and tie or tuxedo for men
Our cruises encompass a variety of continents and destinations and therefore the weather in each region will vary. Some of the destinations visited are tropical and may experience heavy rainfall or strong winds at certain times of the year. Celebrity cannot accept liability for adverse weather conditions during your cruise holiday.
Staff at the Guest Relations Desk are available 24 hours a day and can assist you with items concerning port information, acts as your post master, and any other questions that you may have.
Boarding time varies by itinerary. Please check your cruise ticket booklet for confirmed boarding time. It is your responsibility to arrive on time unless you are transferring to the ship via our transport. Please note that, for security reasons, you will not be allowed to bring any visitors on board the ship in any port.
In order to make your boarding process as simple as possible, we recommend that you complete the online Guest Documentation. If this is not possible, your embarkation forms will automatically be included with your cruise documents. Please complete these forms before you arrive at the cruise terminal.
Please note: If you have booked one of our Celebrity Xpeditions to the Galapagos Islands, you will be transferred to and from the pier at Baltra to your cruise ship, and to and from the islands from your cruise ship by tender (a small boat). Wet landings may occur on visits to the islands. A wet landing is where you are transferred by tender from the Xpedition ship to as close to the shore as possible and you are required to step through shallow water before reaching dry land.
In order to make your check-in and boarding process as simple as possible, we recommend that you go online at www.celebritycruises.com to complete your embarkation forms. Click on Prepare to Sail and then Embarkation Forms. If you complete embarkation forms online, you do
not need to complete the Guest Clearance Form within your travel documents. If completing your embarkation forms online is not possible, your embarkation forms will automatically be included with your cruise documents.
Please complete these forms before you arrive at the cruise terminal. In the cruise terminal, simply present your cruise documents at the check-in desk. Once all the necessary forms have been completed, you will receive your Celebrity Seapass. You will then be permitted to board the ship. The Seapass is your identification card for reboarding the ship in the various ports of call, the key to your stateroom and your Charge Card for all your onboard purchases. Upon arrival in your stateroom, you will find your dining and seating confirmation. Your Stateroom Attendant will deliver your luggage as soon as possible after boarding. We recommend that items such as medicines are packed in your hand luggage.
Subject to availability, you may upgrade to a higher category stateroom after you have checked in. The upgrades, if available, are done and paid for at the Pier Coordinator's desk. You can pay for the upgrade with either credit card, cash or in traveller's cheques.
Subject to availability, you may upgrade to a higher category stateroom after boarding or setting sail by paying the difference in the published applicable full cruise fare in cash or traveller's cheques.
All items onboard the ship are priced in US Dollars. All Celebrity ships operate on a 'cashless' system. Simply validate your Celebrity Seapass with an acceptable credit or card. Then you can sign all on board purchases to your account. At the end of your cruise you will receive an itemised statement. Guests who pay their Seapass account with the credit card issued in a currency other than US Dollars will be charged in the same local currency that the credit card is issued in. For example, a GBP credit card issued in the UK will be charged in GBP.
We cannot accept personal cheques or sterling. Only US currency is accepted on board Celebrity ships however a cash machine is available on all Celebrity ships ($5.00 fee per transaction will be levied for this service). Please consult your on board Daily Programme for the opening times of the on board Bank. Ashore, most credit cards are accepted. In addition you should ensure that you have a small denomination of local currency for incidental expenditure ashore. We also recommend that you take sufficient funds in US$ traveller's cheques which may be cashed on board in small amounts. Currently the following credit cards are accepted: Visa, MasterCard, Discover and American Express.
The on board voltage is 110/220 AC (maximum 1500 watts) so please take any necessary adapters. Hair-dryers are provided in all staterooms. Dial up Internet connections are available in staterooms on board selected and Millennium Class ships. Laundry and dry cleaning services are available on board, prices vary by garment type. Please contact your airline directly to ascertain the up to date position for the carriage of electrical and other items.
There are children's facilities and entertainment on board all Celebrity ships at selected times of the year. Please ask your travel agent or cruise specialist to check if the programme will be available on your chosen sailing. Programme hours may vary by ship/itinerary. The programme is available for 3-17 year olds, divided into 4 age groups:
Shipmates (3 - 6 years)
Celebrity Cadets (7 - 9 years)
Ensigns (10 - 12 years)
Admiral T's (13 - 17 years)
All children participating in children's programmes must be toilet trained. A small charge may be made for some children's activities. Children are not allowed in the Casino. Cots are available for babies and should be requested at the time of making a reservation. Please note that these will limit the floor space available in your stateroom. Baby-sitting and child minding (for a nominal fee) can usually be arranged and cruise staff are available to provide this service. The minimum age for in stateroom baby-sitting is six months.
For meal times and location on Celebrity Xpeditions ships, please see below. For all other ships, there are two seatings for meals in the main dining room. If you have a preference, you should make this known at the time of booking. Please note that dining times and seating requests cannot be guaranteed, but every reasonable effort will be made to meet your request. The normal times for evening meals in the main dining room are as follows:
Early Seating: 18:15
Late Seating: 20:30
Please note that dining times may vary slightly by itinerary (usually later on European sailings). If you wish to be more flexible, breakfast and lunch are also served in alternative locations. Please check your Daily Programme for times and locations. Continental breakfast is served on request in your stateroom between 06:30 and 10:00. A Room Service menu is available 24 hours a day. Guests in suites can request a full menu for each meal to be served in their suite. Food on board is included in the cost of your cruise price, however a cover charge of $30 per guest will apply for Speciality Restaurants on Celebrity ships. Reservations are required for the Speciality restaurants and are on a first come first served basis and taken daily on board. No guests under 12 will be permitted in these restaurants.
It is customary to offer gratuities to staff members you feel have given you exceptional service and personal attention. A daily total of approximately £6.65 (£9.25 for suite guests) per guest, per cruise day will cover stateroom and dining staff that have served you during your cruise, please note this may be subject to change. For children less than 12 years old, as third or fourth person in the staterooms half the above amounts are recommended. A standard gratuity of 15% is automatically added to the price of drinks from the bar and beauty treatments. An envelope will be left in your stateroom on the last night of the cruise in which any gratuities should be placed and passed to the relevant member of staff.
Yes. It is available 24 hours a day (except on Celebrity Xpedition ships) whether you want an extra blanket or a midnight snack. On all ships except Celebrity Xpedition ships, you may also order room service on the Interactive TV in your stateroom (Interactive TV is not
available on Celebrity Xpedition ships). Room service is complimentary, although you may wish to offer a gratuity to room service staff.
Except for Celebrity Expedition ships, there is a medical centre onboard, which is usually staffed by a fully qualified doctor and at least one nurse. On our Celebrity Xpedition ship, there is usually one licensed (under Equadorian Law) position in attendance onboard. However, there is a charge for all medical services and adequate medical insurance is recommended. Charges are based upon US Government Medicare Physician Fee schedules. The medical centre provides complimentary motion sickness tablets if required.
Ship and Stateroom Details
Effective October 1, 2008 for all Celebrity ships, smoking will no longer be permitted inside any stateroom or on any stateroom balcony. Cigarette smoking will only be permitted in designated indoor and outdoor areas of the ship, while cigar and pipe smoking will only be permitted in designated outdoor areas. Smoking will not be permitted in any dining venue, theatre, hallway, elevator or corridor. Violations to this smoking policy will result in a $250 cleaning fee being charged to the guest's onboard account and may also be addressed through Celebrity Cruises' Guest Conduct Policy. Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. A guest must be at least 18 years of age to purchase, possess or use tobacco onboard.
Alcohol Waiver and Acceptance of Responsibility ? International
The minimum drinking age for all alcoholic beverages on all Celebrity Cruises ships is 21 years of age.
However, on ships in Europe, South America and Australia, where the legal drinking age is lower than 21, a parent who is sailing with his or her son(s) and/or daughter(s) who is between the ages of 18 to 20, may sign a waiver allowing the 18 to 20 year old to consume alcoholic beverages.
The 18 to 20 year-old must agree to comply with Celebrity Cruises' policies, including among other things, agreeing to not provide alcoholic beverages to any other person, regardless of age. Restrictions apply, and
this policy is subject to change without notice.
If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Concierge Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol, as long as the other requirements of our alcohol policy are met.
Guests are not allowed to bring alcoholic beverages onboard for consumption or any other use. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Celebrity Cruises' Guest Vacation Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Guests under the age of 21 will not have alcohol returned to them.
You are allowed to bring onboard on the day of embarkation only, 2 bottles of wine per stateroom. These are for personal consumption and if consumed in a public area there is a corkage fee of $25 USD per bottle.
Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to
conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in
accordance with our Guest Vacation Policies.
Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. Even if all criteria are met, shipboard personnel may elect, and have the option to, not grant the waiver or any such drinking privileges. The waiver may not apply when the vessel is in certain territorial waters.
There is a fully equipped Casino on board all Celebrity ships where you can play popular games such as blackjack or roulette, as well as slot machines. You should consult your Daily Programme for opening times.; Please note that the Casino is closed whenever the ship is in port. Guests under the age of 18 are not permitted in the Casino at any time. Guests are advised that the use of any video recording or camera equipment is strictly prohibited. No gambling facilities are available on Celebrity Xpedition ship.
To get the most enjoyment out of your visit to a port of call, we recommend you select one of our shore excursions, which have been planned by our travel experts and are recommended by the authorities for the particular ports. Alternatively you are free to explore and make your own arrangements at each port of call. Shore excursion details are available online at our website www.celebrity.com.
Shore and land excursions can be purchased online up to 4 days before your sail date. If you are sailing in less than 4 days, you will
need to make your reservations onboard. For Example, if you are sailing on October 18, 2009, you can make Shore and Land Excursion reservations until October 13, 2009. As places are limited we recommend you book early to avoid disappointment.
The staff at the Shore Excursions Desk will be happy to provide you with information and book your excursions. The cost will be charged to your Seapass account. Proof of certification is required for all scuba tours.
On our Celebrity Xpedition cruise to the Galapagos Islands, you will not be allowed to explore on
your own in the visitor locations with the exception of the two towns that are visited on Isla San Christianoble and Santa Cruz at Puerto Ayorta. Apart from these two exceptions, your guides will accompany you at all times. Many of the guides are multi-lingual but all tours will be given in English.
Pack your bags and place them outside your stateroom door by midnight. Your stateroom attendant will give you tags for each piece of luggage. Please clearly write your name, home address and, where applicable, flight details on each tag. Carry fragile, important and valuable items with you. We recommend that you bring an overnight bag with you for your last night on board.
The Cruise Director will give detailed instructions about clearing customs and immigration during the departure talk on the last day of the cruise. We strongly recommend that you attend this important and informative talk; you can also view this talk on your stateroom TV.
If we are not arranging this for you, make sure you allow sufficient time. Give yourself several hours between the time you get off the ship and the time you need to check-in for your flight home.
Friends and family can reach guests on any Celebrity ship 24 hours a day via telephone simply by calling 001 732 335 3296. Callers must pay by credit card (Visa, MasterCard, American Express). There is no charge for waiting or dialling time; charges begin when the caller connects to the ship. Please note, on our Celebrity Xpeditions to the Galapagos Islands, a telephone service is available in each stateroom for a reasonable fee.
Details about contacting the Celebrity Xpeditions ship will be provided in the Guest Ticket Booklet. Alternatively, friends and family can e-mail you providing you have an internet e-mail account. E-mail centres are available on all Celebrity ships except Celebrity Xpeditions. Costs will be charged to your Seapass account. Please note that mobile phones with international capability will not work whilst a ship is at sea.
Back to Back cruises are cruises taken consecutively. For example, a Western Caribbean cruise immediately followed by an Eastern Caribbean cruise. Please note that there may be duplication of onboard programmes, menus and entertainment. Please also note that due to the preparation of the ship between sailings, some shipboard facilities may not be available on changeover day.
On the changeover day, it will be necessary for you to disembark the ship in order to comply with customs and immigration. It is also necessary for all back to back guests to reregister their Seapass card on changeover day for the new sailing this must be done at the pier before you board the ship again for your next cruise. If you have booked the same stateroom for each sailing, you may leave luggage within your stateroom. If you have booked different staterooms for each sailing, you will need to pack your luggage at the end of the first sailing and it will be stored.
Due to increased security measures, adults who are not the parent or Legal
Guardian of any minor/child traveling with them are required to present the child's valid passport and applicable visa and an original notarized letter signed by at least one of the child's parents.
The notarized letter from the child parents must authorise the traveling adult to take the child on the specified cruise and must authorise the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. A letter can be notarized either by any solicitor, notary, or Commissioner for Oaths for an applicable fee.
We have listed below some key Questions & Answers, which should cover any queries that guests may have about obtaining a notarized letter.
Q: Why have we changed/updated our policy?
A: We have amended our policy to ensure that all guests, adults and children satisfy our security measures and to bring us in line with Miami requirements.
Q: Who is a notary?
A: A notary is any solicitor, notary or commissioner for oaths who will all be able to provide this service. Full listings can be found on the internet or in yellow pages/local business
telephone directories.
Q: Will I have to pay for this service?
A: Yes, each solicitor, notary or commissioner for oaths will charge an applicable fee to provide this service. Prices may vary so it is worthwhile obtaining a few quotes.
Q: What will I need for notarization to occur?
A: A letter will need to be written and signed by at least one of the child's parents- giving written authorisation for the child to travel on the holiday with the elected traveling adult and also to permit any medical treatment that must be administered to the child. Proof of identification such as the original copy of the child's birth certificate and/or passport will also need to be produced to the notary. Please ensure that you check directly with the notary that the proof you are submitting to them is sufficient.
Q: What do I need to bring with me for check in at the Port?
A: The child’s valid passport and applicable visa (if appropriate) and an original notarized letter signed by at least one of the child’s parents.
You can transfer your reservation to a travel agent within 48 hours of booking unless your reservation is within final payment period or it has been paid in full. If you would like to transfer your reservation, please fill out the Travel Agent Transfer Form PDF and fax back to us at the number on the form. Terms and conditions apply please contact your personal cruise specialist.
Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. However, for Transatlantic, Transpacific, Hawaii, select South American cruises/cruisetours and other selected cruises/cruisetours, the infant (as of the first day of the cruise/cruisetour) must be at least 12 months old.
As of April 22, 2008, the list of cruises to which the 12 month minimum age requirement applies (in addition to all Transatlantic, Transpacific, and Hawaii cruises) is as follows:
- Celebrity Infinity - January 31, 2010, February 14, 2010; Any cruisetours associated with these cruises are also subject to the 12 month minimum age requirement.
Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.
Please ask your Travel Agent to contact us if you have already booked your cruise and do not meet this requirement.
For existing bookings who do not meet the new requirements, we have been granted leniency for sailings commencing up to and including 31st October 2008 as long as you met the original policy you booked under.
You must complete the waiver process as detailed and bring it with you to the pier for check-in. For full details have your Travel Agent call us on 0800 018 5806.
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