Captain's Club Terms and Conditions
Captain's Club Terms and Conditions
Your Membership Status
To qualify for enrollment in the Captain's Club, you must complete one sailing on Celebrity Cruises or Azamara Cruises.
Your Captain's Club membership falls into one of three levels: Classic Level (after first completed cruise), Select Level (after earning 5 cruise credits) and Elite Level (after earning 10 cruise credits). When you've earned your fifth and tenth cruise credits, your membership will automatically advance to the Select and Elite Levels, respectively. You can enjoy your new membership benefits on your next sailing on Celebrity Cruises or Azamara. (Please note: Your membership number will remain the same as you advance to the next level.)
The Captain's Club Program is subject to change without prior notice.
Invitation to Captain's Club or Officer's Table
Based on availability.
Priority Embarkation and Preferential Debarkation
These privileges offered to Select and Elite members, are available at the following ports: Seward, AK; Miami, FL; Fort Lauderdale, FL; Tampa, FL; Baltimore, MD; San Diego, CA; Honolulu, HI; New York, NY; San Juan, Puerto Rico; Buenos Aires, Argentina; Harwich, England; Dover, England; Vancouver, British Columbia; Valparaiso, Chile; Barcelona, Spain.
One-Category Upgrade
One-category upgrade requests must be made at the time of booking and apply only for inside-to-inside or outside-to-outside staterooms, depending on availability. This offer cannot be used with certain restricted fares. Upgrades apply for one stateroom per cruise. Stateroom assignments only. Suites, ConciergeClass and verandas excluded. Not valid on holiday sailings or Reunion Cruises. Celebrity Century, Celebrity Mercury, Celebrity Millennium, Celebrity Infinity, Celebrity Summit and Celebrity Constellation: Upgrades available from categories 11-4. Celebrity Mercury: Upgrades available from categories 11-3.
Custom Air Arrangements
Custom Air Arrangements can be made through the Custom Air Department at Celebrity Cruises. They can handle your special requests, including booking guests wishing to travel together; booking premium-class air seats on your preferred carrier; booking your preferred schedule and/or airline; booking extended stays or early/late flight schedules before or after your cruise vacation. Custom Air can handle air arrangements for gateways "not offered." Custom Air also provides the value of airport transfers and baggage service (for day of sailing arrivals only), which is part of Celebrity Cruises, Inc. standard air program. The program is available to all Captain's Club members and may be withdrawn at any time. A valid Captain's Club membership number must be presented to the reservations agent when making your arrangements.
With Custom Air Arrangements, you can plan your air schedule up to 11 months in advance of sailing. Custom Air requests can be booked up to 7 days prior to sailing for North American itineraries and 35 days prior to sailing for European and other international cruises. Any changes to a Custom Air request must be made through the Custom Air Department and may be subject to additional fees.
Celebrity Cruises Inc. is not responsible for changes in airline schedules or flight numbers after tickets have been issued. Any additional cost, including penalties, will be at guest's expense. If you cancel your Custom Air Arrangements, you may be subject to cancellation fees. Some countries require guests to pay an airport arrival or departure tax, which is not included in the guest air ticket. The guest is responsible for this tax. Air tickets may be used only in conjunction with a cruise package and are subject to Celebrity Cruises Inc. cruise-cancellation penalties. Custom Air obtains seat assignments at the time of booking, subject to the carrier's availability. Otherwise, consult your travel agent for seating assignments.
Guests purchasing Custom Air Arrangements release Celebrity Cruises Inc. from any and all claims for loss or damage to baggage or property, for personal injuries or death or for loss from delay arising out of the acts, omissions or negligence of any independent contractors such as air carriers, hotels, restaurateurs, transportation providers or other providers of services or facilities offered in addition to the ship's cruise vacation. Guest is specifically directed to the Cruise Ticket Contract, included as part of the cruise ticket. Celebrity Cruises Inc. in arranging for the transportation of guests to and from the ship, does so with independent contractors and only as a convenience to the guests. Celebrity Cruises Inc. is not responsible for incidents such as airline cancellations, reroutings or any disruption of scheduled services or accommodations.
Pre-sailing Specialty Restaurant Reservations
If you're booking a cruise on Celebrity Century, Celebrity Constellation, Celebrity Infinity, Celebrity Millennium, Celebrity Summit, Celebrity Solstice or Celebrity Equinox you can now make dinner reservations for the Specialty Restaurant anywhere from at least 60 days to 10 days prior to your sailing date. These unique dining venues are re-creations of the very restaurants on board famous ocean liners of the past. You can make your reservation online via our dining reservation tool. If your desired time is not availability, please contact our Captain's Club Loyalty desk, as we have set aside limited seating for our loyalty members. Guests must be 12-years of age or older. Proper attire is required.
Thalassotherapy Pool
Complimentary use of the Thalassotherapy Pool (only onboard Celebrity Mercury®) for Elite members while the ship is in port. Times will vary and are subject to availability. Full details will be available to you once you board your next cruise.
Celebrity Cruises Inc. reserves the right to make any modifications to the program without further notice. Persons under the age of 18 years, as well as employees of Royal Caribbean Cruises Ltd. and its affiliates, are not eligible for participation in this program. Other restrictions may apply.